Vita Aid CIO (we, us, or our) makes every effort to keep your privacy secure and respected. This Privacy Policy is designed to inform you of how we process, use, and safeguard your personal data when you visit our website, contact us, or use our services.

1. Information We Collect

We are able to collect and process the following types of personal data:

Personal Identification Information (e.g., name, email address, phone number, postal address)

Demographic Information (e.g., age, gender, location)

Donation Information(e.g., amount donated, Gift Aid choices)

Usage Information (e.g., pages visited, time on site, IP address, browser)

Correspondence (e.g., emails, feedback, and surveys)

2. How We Use Your Information

We use your information for the following purposes:

* To deliver and administer our health and wellbeing programmes

* To process donations and administer Gift Aid claims

* Contact you in relation to our services, news, and events

* Maintain internal records and assess the performance of our work

* Improve the functionality and security of our website

Your personal information will never be sold or leased out to third parties.

3. Legal Basis for Processing

We process your data on the following legal grounds:

Your consent, when you register for our newsletters or fill in contact forms

Contractual obligation, when providing services you've requested

Legal obligation, for instance, maintaining financial records or reporting Gift Aid

Legitimate interests, for instance, programme evaluation or service development

4. Sharing of data

We share data only with:

* Licensed service providers (for instance, email or payment processors)

* HMRC for Gift Aid claims

* Lawful or regulatory bodies when the law requires us

All third-party services are GDPR compliant and contractually required to hold your data securely.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law. Donation and financial records are kept for up to seven years.

6. Your Rights

You have the right to:

* Access your personal data

* Correct any inaccuracies

* Withdraw your consent at any time

* Request deletion of your data (where legally permitted)

* Object to or restrict processing

To exercise these rights, contact us at:

Email: info@vitaaid.org

7. Security

We put proper technical and organisational measures in place to safeguard your information, including encryption, secure servers, and limited access procedures.

8. Cookies

Cookies help to improve your experience on our website. You can control the preferences of cookies in your web browser settings. For full details, see our [Cookie Policy].

9. External Links

Our website may contain links to third-party sites. We are not responsible for their information or their privacy practices. We recommend you read their privacy statements.

10. Modifying This Policy

We may modify this Privacy Policy at any time. Check it often. Changes take effect when posted to this web page.

11. Contact

If you have questions or concerns regarding this policy, contact:

Vita Aid CIO

Email: info@vitaaid.org